AURAVEX

Yes! All Auravex AirPods are 100% genuine Apple products. We are an authorized Apple reseller and every product comes with original packaging, serial number verification, and full Apple warranty. Each unit is sourced directly from Apple and includes all original accessories.

All Auravex AirPods come with standard 1-year Apple limited warranty that covers manufacturing defects. Additionally, we offer 30-day return policy and 90-day extended support from our technical team. The warranty is valid across all Apple authorized service centers in India.

We offer free 2-3 business day shipping across India. For metro cities like Delhi, Mumbai, Bangalore, Chennai, and Kolkata, delivery often happens within 24-48 hours. You'll receive tracking information via SMS and email as soon as your order is shipped from our warehouse.

Yes! All Auravex AirPods come with Apple's international warranty. This means you can get service and support at any Apple Store or authorized service center worldwide. The warranty is valid in over 100 countries, making it perfect for travelers and students going abroad.

Absolutely! We offer 30-day hassle-free returns. If you're not completely satisfied with your Auravex AirPods, you can return them in original condition with all accessories, packaging, and documentation for a full refund. The product should be unused and in resalable condition for returns.

You can verify authenticity by checking the serial number on Apple's official website. Every Auravex AirPods package includes a unique serial number that can be validated through Apple's coverage check tool. Additionally, you can connect them to your iPhone and check the firmware version and model number in Bluetooth settings.

We accept all major payment methods including credit cards, debit cards, net banking, UPI payments (Google Pay, PhonePe, Paytm), and EMI options from leading banks. All transactions are secure and encrypted for your safety. We also support cash on delivery in select pin codes.

Yes, we provide comprehensive 24/7 customer support. You can reach us via phone at +91-XXXXXX-XXXX, email at support@auravex.com, or live chat on our website. Our technical team is available to help with setup, connectivity issues, and any other queries you might have about your Auravex AirPods.